Nov 26, 2018
Craig joins Jack Heath on NH Today talking about how to shop safely online during the holidays.
These and more tech tips, news, and updates visit - CraigPeterson.com
---
Related Articles
10 Cybersecurity
Tips for Online Shopping
---
Below is a rush transcript of this segment, it might contain errors.
Airing date: 11/26/2018
Online Shopping Safely Tips
Craig Peterson 0:00
Hi guys, Craig Peterson here. I had a good chance this morning to speak with Jack Heath. And Jack's now covering all of the State of New Hampshire, parts of Maine. Vermont, Massachusetts. It's really kind of cool. He's grown that quite well. He's got a great morning show. And we talked this morning about, of course, Cyber Monday online shopping. Some tips and tricks to keep you safe online. Justin's wife has had some problems online, some financial issues with stolen stuff. I hate it when that happens. And jack as well. How can you tell the scammers from the real guys What should we be doing online, all of that and more, of course, with Mr. Jack Heath. Here we go.
Unknown 0:45
Monday morning with Cyber Monday, we're going to bring in Craig
Peterson and a moment our tech talk guy. But Justin, you and I were
talking before we went on the air this morning earlier about the
scams and the one of our regular contributors without saying her
name, got a phone call or a recording same as a so you know, her
social security number had been breached, and to call this number.
And you and I know that's not how it works. And I was telling you
about the other day, if you get a call and your Verizon user, and
you might get an automated call on your phone, like an 800 number.
typically don't even answer those typically. But it's like your
account is going to be terminated if you don't press one now and
verify your account information, right. And you're sometimes people
get a statement or something looks like they're from their bank and
asking if you did this transaction. And people just fall for this
stuff all the time. And they'll say, you know, did you did you buy
you spend $879 this weekend in New York? Yeah, no,
Unknown 1:41
but they they want you to go and verify your account that's how
they capture information from you. Right It's it's tough
Unknown 1:49
because my wife my wife Renee, she she got a her her debit card was
actually compromised. So she got a call from our credit union
saying hey, this happened and she was skeptical because we get so
many calls that are scams that are trying to get you on so you know
what, once real right. So she got a social security card call
said that one was a scam. The bank one was real. It's tough to
tell.
Unknown 2:10
And and I think you're going to get even more even more right
around with all the volume right now. And today is Cyber Monday.
Going to set a record I think about 18, 20% over last year. It's
going to be the biggest single transaction day online in history.
Craig Peterson joins us in the Auto Fair listener lines. It is
Cyber Monday. Craig and that's a kind of a mixed thing, isn't
it?
Unknown 2:31
Yeah. Hey, good morning. We are setting a number of new records
this year we are already broke black Fridays record of having the
most shopping done from our mobile phones as opposed to our
desktops and also the best deals ever on Thanksgiving Day. So yeah,
we're we're shifting we're using our mobile devices more there are
better ways to pay online than there have been in the past it's
going to be quite the for retailers.
Unknown 3:02
Well, yeah. And but you know, I, I guess I guess more and more
people are just you know, it's easy to do is sitting in your house
a set of like, with Black Friday, you know, going to, you know,
early in the morning and, you know, battle the crowds to go in and
get a deal on a flat screen TV or a video game. But you can just
sit in your house and do it. I don't think there's any turning
back. But you know, part of this too is you know, you got to be
careful, right? Because of all the scammers out there trying to get
your information
Unknown 3:31
Yeah, I've gotten to the point now where my phone will only ring if
it's a number that it recognizes that says my contact so it is
getting bad out there. But yeah, there's a few tips as you're
shopping online. Probably the biggest tip and and this one of
course, is Justin and found out kind of the hard way when it comes
to debit cards. But they can be the worst way to do online
shopping. Now, Justin, you lucked out because your credit union
reached out to you correct thing to do. At that point, you say
thank you very much paying off and then look up your credit unions
chrome number which will be on the basket that debit card and call
them directly. That's the only way to verify who they are. But we
can now skip that debit card, we can use some of these online
payment services, things like PayPal, for instance, if all you have
is a debit card. And by the way, that's not necessarily a bad
thing. Or you know, just not having the credit card. But if you
link your debit card, and just something like PayPal or into Apple
Pay or Samsung Pay. Now your debit card is a lot more protected.
Because remember, if they steal money from you, it comes right out
of your checking account. And using these services like PayPal or
Apple Pay protects you because the merchant never gets that credit
card number. Therefore it can't be stolen. And those two companies
apple and PayPal already very good about keeping your data safe. So
that's probably the first tip and the best one out there. Don't use
a debit card if you can don't even use a credit card. But use
something like Apple Pay or PayPal online.
Unknown 5:15
And that gets to be arduous. I mean it just like what can you
use?
Unknown 5:20
Yeah, exactly. It does get kind of crazy. But with the rate to
we're seeing right now. You know, I run the webinars nationally for
the FBI for the info guard program. And that statistics are
alarming right now when it comes to businesses and consumers were
talking about 60% of businesses being hacked in the next year.
That's what we're looking at. And when we're talking about
consumers it gets even worse because consumers just don't have the
education they need to be able to tell ya this isn't the IRS or
like Justin's wife did saying listen, sounds a little fishy, right?
So bottom line, if it's fishy, don't follow through on on the phone
call or that email never clicked on links that come in the email.
So you might get a warning for instance, from your bank by email,
just go to the bank's website. Or what I do is the credit cards I
have been used. I have an app from the credit card company on my
phone. And what's really nice about that is every time there's a
credit card transaction, my phone gets a message on it just pops
right up and says you know, $10 was just spent with Apple, it gives
you the details you can rest a little bit more comfortably and you
don't have to wait 30 or 60 days to review that transaction. When
it comes in the mail. You can see it immediately. So consider that
to use credit cards and credit card companies and debit cards banks
that have their own the app that allow you to track all your
transactions and by all means use the safest stuff up there now the
safest stuff in short is Apple yeah Android yeah cash but he can't
use that online. Can you know it's I can use that with PayPal
Unknown 7:19
free all the currency you can even check into hotel you know you
can say you say a hotels $180 before all the taxes which make it
about 240 for the night you know basic comfort in put that $500 in
cash. They say I'm sorry I need a credit card
Unknown 7:33
or you can't rent a car either a car rentals you can't buy airline
tickets most of the time was I'm cash so use user applicant but
also consider using the Firefox browser. Firefox is available for
free part of the whole Mozilla thing but it is kept up to date is
is looking for scams it is trying to protect you. So if you're
going online, use five Fox News. These other third party payment
services Watch out for the email scam. Don't click on link. Make
sure you beef up your passwords. I've I've got a whole list of
these things up on my website as well. Like practice on.com all of
the tips with many more details behind them. And then also a few
shopping tips. My favorite this season, by the way, is the room
buys on sale almost everywhere. These are these robotic vacuum
cleaners. My wife loves them. I love us up in the office and use
them in a home.
Unknown 8:33
They just a backup. And Craig said and PayPal is great if you have
an issue with them. If you get the in my experience. Like if you
something goes wrong. PayPal fixes it immediately. So I've gotten
you an email once and I'll say it was a problem with your PayPal
account. I don't have PayPal and well that's an issue.
Unknown 8:52
Know what I mean. Yo, you'll get a lot of these. I'll tell you it's
very hard to ascertain what is bogus. And what's real. before we
let you go Craig if had to say two biggest really good byes today
on the tech side. What are they?
Unknown 9:05
Well as the Roomba you can get it almost anywhere online for more
than $100 off which I think is a very very good five and a lot of
kids love these video games. And there's a couple of games out
right now that they're going to love as well. But consider some of
these video game console like the new Nintendo that's out there
that Justin was talking about earlier.
Unknown 9:27
All right. Thank you very much Craig. Good stuff Cyber Monday 2018
to 20% above last year I guess going to set a record is the biggest
shopping day online ever. That's today and thanks Craig. And
imagine a lot of people even at the workplace might be doing that I
you know, of course.
---
More stories and tech updates at:
Don't miss an episode from Craig. Subscribe and give us a rating:
Message Input:
Message #techtalk
Follow me on Twitter for the latest in tech at:
For questions, call or text:
855-385-5553